OUR PROCESS
Here at Munro Enterprises, LLC, we strive to provide an intentional experience throughout the planning process so the installation of your rentals comes together seamlessly. In order to do so, we’ve created a step by step process that ensures the utmost care for our clients.
- BOOKING PROCESS
During the inquiry process, your account manager will work with you to refine your order to fit your needs. We’ll gather your event details (i.e. location, times, etc) to ensure we are all on the same page.
2.TWO WEEKS PRIOR TO EVENT
You’ll hear from your personal Account Manager. They’ll touch base to finalize the installation and retrieval timeframes, answer any questions you may have, and cover additional information with you!
3. SEVEN DAYS PRIOR TO EVENT
We know things happen leading up to your event. That being said, we allow changes to your order up to 7 days prior to your install date. This is also when you can expect to make your final payment.
4. DAY OF EVENT
Your day of contact can expect a call from our install lead when they are headed your way. They will arrive with all the details needed to ensure your rentals are set to perfection!
